Privacy policy
Privacy Policy
This policy describes how VCND ("we", "us") collects, uses and protects your personal information when you visit or make a purchase from vcnd.com.
What we collect
When you shop with us we collect the information needed to fulfil your order: your name, shipping address, email address, and payment details. Payment information is processed securely by our payment providers — we never see or store your full card number. We also collect basic device and browsing data (cookies) to keep the site working and understand how it is used.
How we use it
- To process and deliver your orders, and send order updates
- To respond to support requests
- To send marketing emails only if you opt in — unsubscribe any time
- To improve our site and products
How we share information
We share information with service providers that help us run this store, including payment processors, shipping carriers and Shopify. We also share information with Google for advertising measurement, as described below.
Advertising measurement
We use Google Ads to understand whether our advertising leads to visits and purchases. For this purpose, we may share information about your activity and orders, and contact details you provide, with Google.
Enhanced conversions can use identifiers such as your email address in hashed form to help match a purchase to an ad interaction. Hashing does not make the information anonymous. Where consent is required by law, this tracking and sharing is subject to your consent.
Learn more about how Google uses information from sites and apps that use its services and review your Google ad choices. For privacy questions or requests, please use our Contact page.
Shopify and data services
Our store is hosted by Shopify. Shopify processes personal information when you visit or make purchases from our store, including to provide enhanced services based on your interactions with our store, with other merchants and with Shopify. To provide these services, information is shared with Shopify and other third parties, which may be located in countries other than where you live.
Some of these services, including advertising based on your activity with other merchants and Shopify, may be considered "sharing" or "targeted advertising" under certain US state privacy laws.
Learn how Shopify processes personal information in Shopify's Consumer Privacy Policy. You can visit the Shopify privacy portal to learn how to exercise your privacy rights, including objecting to processing or withdrawing consent where applicable.
If you are in an applicable region, you can use Your privacy choices to opt out of sharing or targeted advertising. Available choices and the form shown on that page depend on your region. For privacy questions or requests, please use our Contact page.
Your rights
You may request a copy of your personal data, or ask us to correct or delete it, at any time via the contact page.