Refund policy

Refund Policy

We want you to love what's on your nails. If something isn't right, here's how we make it right.

Damaged, defective or wrong items

If your order arrives damaged, defective, or isn't what you ordered, contact us within 30 days of delivery with your order number and a photo. We'll send a free replacement or issue a full refund — your choice. No need to ship anything back.

Returns

Unopened, unused items in original packaging can be returned within 30 days of delivery. Because nail lacquer is a personal care product, we can't accept returns of opened bottles for hygiene reasons (unless defective). Return shipping is the customer's responsibility; we'll refund the product price once the return is received.

Refund processing

Approved refunds are issued to your original payment method within 5–10 business days.

How to reach us

Use the contact page on this site and include your order number — we reply within 24 hours.